FAQs for Patients
General
Whats special about RadCare?
RadCare offers cutting-edge technology, short waiting times, personalized patient care, and detailed consultations. The focus is entirely on the patient and their individual needs, offering comprehensive radiology and nuclear medicine services all under one roof.
What services does RadCare offer?
X-ray
Sonography (Ultrasound)
Breast diagnostics
Interventions (Biopsy, Drainage)
Scintigraphy
SPECT and SPECT/CT
Thyroid diagnostics and therapy
PET (Positron-Emission-Tomography) and CAT (Computer tomography)
CT
PET
PET/CT
Magnetic resonance imaging (MRI)
What equipment can I expect at RadCare?
RadCare is equipped with the latest generation of innovative medical technology, offering specialized examination methods and comprehensive radiology and nuclear medicine under one roof.
Where is RadCare located?
RadCare is located in Riyadh, Saudi Arabia, easily accessible for patients across the region. For specific directions, please contact us directly.
When is RadCare open?
RadCare operates Saturday to Thursday from 8:30 AM to 11:00 PM. For inquiries, contact us at info@radcarehealth.com. Appointments for MRI and other services can also be arranged during these hours.
Do I need a referral from the doctor for an appointment?
You need a referral from your doctor for an appointment at RadCare for all examinations that use ionizing radiation or a contrast medium (X-ray, computed tomography). For inquiries, contact us at info@radcarehealth.com.
Will I have to wait long for an examination appointment?
No, at RadCare you will receive your appointment in a short time, ensuring timely service and convenience.
Does health insurance cover the costs of my examination?
RadCare provides support to patients regarding insurance claims and reimbursement. Please contact our team for detailed assistance about covered services and payment options.
What does data protection in imaging mean?
At RadCare, patient data and imaging results are securely transmitted in compliance with global standards, ensuring privacy and authorized access only.
How does electronic results reporting work?
RadCare uses a secure online portal for transmitting patient results electronically to authorized individuals, maintaining privacy and convenience.
How does patient education work?
RadCare ensures every patient receives clear verbal and written information about diagnostic procedures, risks, and expectations for complete understanding.
What does patient safety mean?
Patient safety at RadCare involves comprehensive measures to ensure secure, error-free diagnostic and treatment processes to protect patient well-being.
What does quality management mean?
RadCare ensures high-quality radiological and nuclear medicine imaging services and follows strict quality standards as per international certifications.
Are international patients treated?
Yes, RadCare has been a trusted destination for international patients for decades, offering advanced diagnostic services.
What foreign languages are spoken?
RadCare offers services in multiple languages, including English, Arabic, and several others with interpreter support for global patients.